I want to hide the save button

[ServiceNow10sun]

Hi All, 

i want to hide save button from change_task button , before that how to find out  on which table the OOB is written ? i tried searching in change_task table but  didnt got anything . is this save button coming from global table.

[Dr Atul G- LNG]

Hi @ServiceNow10sun 

It come from system property  and it is global change

[GlideFather]

Ahoy @ServiceNow10sun,

instead of hiding it, you can restrict the audience who will see it... but why would you?

Or:
1) add conditions in the ui actions,

2) adjust ACLs

EDIT: there's no Save button on change_task table, so you might create one and adjust the conditions that will be applicable for Change task only, if you do it on Task level it will impact all the extending tables (problem, incident, ideas, ...)

There are 150 "Save" buttons :))

https://yourinstance.service-now.com/sys_ui_action_list.do?sysparm_query=name%3DSave

[Ankur Bawiskar]

@ServiceNow10sun 

that button is on Global table

You can override and hide it like this

-> open the OOTB UI action

-> change the table to 'change_task' and Do Insert and Stay

-> the new UI action gets created and mark it Active=false

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @ServiceNow10sun 

1) You can modify Create ACL and  Write ACL on change_task for your requirement.

Refer: How to remove 'Save' button from the Change Task tab in Change forms 

2, If it is portal, update widget with following changes.

Refer: How to hide Save button? 

KB0647791 How to hide the Save button on Service Portal form view when accessing closed tickets