I want to populate Delivery address from the REQ to RITM but it is not populating

[Raju Singh1]

I am working on Order guide. When I order something . It asks me for an Shipment address and this gets populated in the REQ as Delivery Address (this is an oob field)

I want to populate this Delivery address from my REQ to RITM Shipment address.

Please find the attached screen shots.

I have written a business Rule (before) script but it is now working. However Shipment address field in RITM is not a variable.

This is the business Rule

(function executeRule(current, previous /*null when async*/) {

// Add your code here

current.u_shipmentaddress=current.request.delivery_address;   // Delivery address field on RITM form has field name u_shipmentaddress

})(current, previous);

Please help me..

Regards,

Raju Singh

[Vishal Khandve]

Hi Raju,

Use after Insert, update BR

var inc = new GlideRecord('Req');

inc.addQuery('sys_id',current.shippingAdd);

inc.query();

if(inc.next())

{

inc.shippingAdd   = current.deliveryAdd;

inc.update();

}

Thank you,

Vishu

[Rajesh Annepak1 · Accepted solution]

Hi Raju ,

It seems the business rule that you have written is fine and also please include current.update() and check once again

Type : Before Business rule

Condition : Requested_item.Item = Catalog Item Name

Add Script : current.update

Please let me know if this doesnt work for you

If your query is resolved / helpful please hit correct/ helpful

Rajesh Kumar Annepaka

[Raju Singh1]

Hi Rajesh,

Could you please let me know what exactly is the complete script which you recommended.

Where in my current script shall I add current.update

This is my script

(function executeRule(current, previous /*null when async*/) {

// Add your code here

current.u_shipmentaddress=current.request.delivery_address;   // Delivery address field on RITM form has field name u_shipmentaddress

})

(current, previous);

[Raju Singh1]

Hi All,

My query was already correct.

I did a blunder. I didnt check the insert and update check mark for my business Rule. That was the reason it was not working.

I have highlighted this in yellow color in the screen shot what I missed to check .