I want to populate work notes field from the comments field in alm_hardware table.

[SamiranD]

I want to populate work notes field from the comments field in alm_hardware table. So that it directly gets logged in activities filter. I want to do this using scripting. Please help

[Ankur Bawiskar]

@SamiranD 

you can use before update business rule and copy the comments to work notes

BR Condition: Comments Changes

Script:

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    current.work_notes = current.comments.getJournalEntry(1);
	
})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SamiranD]

Have wrote this script it is not working.
after saving the record nothing is getting updated in the work notes field.

[Ankur Bawiskar]

@SamiranD 

your business rule should be Before update

what's your BR trigger?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SamiranD]

This is the BR trigger i am using.