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I want to send a notification to @mentioned user in additional comments or work notes custom table.

Mad3
Tera Expert

Hello Community!

 

I need assistance here, I want to make a notification to @Community Alums_name in additional comments or in work notes, I get know that there is OOB notification Activity Stream @Mention Email notification is available. I am confused how to use this OOB notification to our custom table. [confuse with whether should call through script include or any other method ]

1. And email body I should use Dear user (@Community Alums_name) how to get this user in body.

 

Mad3_0-1682045396067.png

 

1 ACCEPTED SOLUTION

K Akhila
Kilo Guru

Hi Mad3

 

1. Email body I should use Dear user (@User_name) how to get this user in the body?

For the above question you need to follow the below steps: As shown in below image 

1. under select variables please click on the + icon.

2. Now click the user variable under that select variable list. As shown in image point 3.

that all. The @mentioned user name you are able to see the on the body of the email. 

 

KAkhila_0-1682047017258.png

 

Thanks

View solution in original post

1 REPLY 1

K Akhila
Kilo Guru

Hi Mad3

 

1. Email body I should use Dear user (@User_name) how to get this user in the body?

For the above question you need to follow the below steps: As shown in below image 

1. under select variables please click on the + icon.

2. Now click the user variable under that select variable list. As shown in image point 3.

that all. The @mentioned user name you are able to see the on the body of the email. 

 

KAkhila_0-1682047017258.png

 

Thanks