I want to show only one option in pre chat survey in Virtual Agent
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10-01-2024 11:47 AM
I want to show only one option in pre chat survey in Virtual Agent
for example
Pre chat message :
Hello, welcome to ServiceNow support chat. You can contact:
- IT support in your local language or in English (24/7). Machine translations are used for local languages.
Option: IT Service Desk
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