I want to show only one option in pre chat survey in Virtual Agent

rmishra4395
Tera Contributor

I want to show only one option in pre chat survey in Virtual Agent 

for example 

 

Pre chat message

 

Hello, welcome to ServiceNow support chat. You can contact:

  • IT support in your local language or in English (24/7). Machine translations are used for local languages.

 

Option: IT Service Desk

 

0 REPLIES 0