I want to show Subject like same for same notifications

mania
Tera Contributor

Hi,

Once I sent a OOB notification and its showing Subject like You have been mentioned in Requested Item: RITM0061043 but I have clone the same OOB notification and used different templete but its showing Subject like You have been mentioned in. not showing Requested Item: RITM0061043.

I want to show Subject like You have been mentioned in Requested Item: RITM0061043 for both notification sent

for both notifications.

Can you please help on this. It will be useful.

mania_0-1712819548877.png

Thanks!

8 REPLIES 8

Shubham26
Tera Guru

Hi @mania 

 

Can you please share subject field value of template and notification which you are using.

 

Thank You.

mania
Tera Contributor

@Shubham26 

 

I have cloned OOB notification Activity Stream @Mention Email and I have added my own template.

 

Thanks!

 

Maddysunil
Kilo Sage

@mania 

There will be problem with your email template, because i did insert and stay on the OOB notification and subject is coming as it is.(Also there is no email template attached with OOB notification)

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks

mania
Tera Contributor

Thankyou for your Responding!

 

1.In OOB Activity Stream @Mention Email notification I have restrcted one particular catalog item should not sent notification  so remaining tables/forms should sent. so its working fine.

2.But here I have cloned the same Activity Stream @Mention Email notification here I want restrct to should not send the notification to all (tables/ foms)only should sent only particular catalog item.(viseversa).

 

Here I have used Advenced condition for first point the below screensort. but here I want script for second point.

Can you please help me.

mania_0-1712822655525.png

 

thanks!