I would like to change or add Choice in Platform Analytics Dashboard, but I don't know how to do it.
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10-23-2025 01:09 AM
Where can I change or add choice items for Default values in the Platform Analytics Dashboard?
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10-27-2025 06:17 AM
Hi @t-takumi
which choice item you want to add can please provide me ?
and also please check the below thread if its helpful for you or relatable to your
https://www.servicenow.com/community/platform-analytics-forum/how-to-set-filter-condition-as-most-re...
also you can create custome filter for you dashboard.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You
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10-27-2025 06:34 AM
not possible to add your own choice in the drop down you showed.
You can use Scripted filter condition and invoke client callable script include to get filtered records.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
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10-27-2025 06:37 AM
Hi @t-takumi
No, it’s not as easy as it looks. It’s not just about adding a new dropdown; you also need to write the logic behind it, which makes it a large customization. What is your use case here for adding the new value?