Icon next to Request Number to show related Requested Items?

Edwin Fuller · ‎11-22-2017

Need to add an reference icon next to the Request Number field similar to how the "Show Related Incidents" icon appears next to the "Caller" field. Has anyone done this before or can show me how to accomplish this?

Prateek kumar · ‎11-22-2017

Hello Edwin

This article should help you

Show related incidents

Navigate to system definition> UI macros

1. create a new UI macro

Name: user_ritms

XML:

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<g:evaluate var="jvar_guid" expression="gs.generateGUID(this);" />

<j:set var="jvar_n" value="show_ritms_${jvar_guid}:${ref}"/>

<g:reference_decoration id="${jvar_n}" field="${ref}"

onclick="showRelatedList('${ref}'); "

title="${gs.getMessage('Show related ritms')}" image="images/icons/tasks.gifx"/>

// show related list

function showRelatedList(reference) {

try {

var displayValue = g_form.getDisplayBox(reference).value;

var title = 'Showing records related to: ' + displayValue;

var s = reference.split('.');

var referenceField = s[s.length - 1];

var query = referenceField + '=' + g_form.getValue(reference);

var gdw = new GlideModal('show_list');

gdw.setTitle(title);

gdw.setSize(750);

gdw.setPreference('table', 'sc_req_item_list');

gdw.setPreference('sysparm_query', query);

gdw.setPreference('title', 'A New Title');

gdw.render();

} catch (e) {

jslog('error showing related list');

jslog(e);

}

</script>

</j:jelly>

2. In your configure dictionary section of your desired field add this attribute

ref_contributions=user_ritms

Please mark my response as correct and helpful if it helped solved your question.
-Thanks

View solution in original post

Edwin Fuller · ‎11-24-2017

Thank you