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Icon styles beside fields

Vedavalli
Kilo Sage

Hi 
BESIDE CALLER FIELD vip icon is coming so i wanted show another icon like occ if called location starts with SH . If caller is vip then vip icon if caller location name starts with occ then occ icon is it possible?if yes how we can do

7 REPLIES 7

Bhavya11
Kilo Patron
Kilo Patron

Hi @Vedavalli ,

 

Please refer this community link

 
 
Thanks,
BK

@Bhavya11 do you know where vip.gif is stored in which table?

GlideFather
Tera Patron

Hi @Vedavalli,

 

it depends if you want to apply this for a form view and/or list view. Each one has different approach.

 

  • Form view
    • onLoad client script
  • List view
    • Field styles

 

You can take an inspiration from what I answered to a similar question here: 

https://www.servicenow.com/community/incident-management-forum/major-incident-management-field-icon/...

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@GlideFather 
do you know where vip.gif is stored? in which table?
I want occ text same as vip.gif .how to do