Hi @Vartika Goel .
Follow below steps
1. Create script include and write below code.
var getUser = Class.create();
getUser.prototype = {
initialize: function() {},
getsys: function(group_Name) {
var arr = [];
var grSUG = new GlideRecord('sys_user_grmember');
grSUG.addEncodedQuery("group.sys_id=" + group_Name);
grSUG.query();
while (grSUG.next()) {
arr.push(grSUG.user.toString());
}
return 'sys_idIN' + arr.toString();
},
type: 'getUser'
};
2. Right click on "Assigned to" field and open dictionary override and search for incident table and make following changes.
enable the checkbox and make dependent field empty.
Override dependent
Make sure the check box enabled "Override reference qualifier" and write the code "javascript:new global.getUser().getsys(current.assignment_group);" under "Reference Qualifier" field.
Please change script include and function name as per the naming standard.
and write the code under "reference qualifier".
Please mark the answer correct if it helps.
