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if change request service or ci contains uat/dr/dev then risk should be low regardless

Carol2
Tera Contributor
Hi, 
 
Please help with the below code, A user has an ask to set all NonProd and DR change request - "normal" risk to a low regardless of the risk assessment that is completed. Here is the code changes but for some reason the workflow script doesn't work.
 
if (workflow.scratchpad.ProdDR == false) {
workflow.info("NewRiskCheck IfRisk NonPROD ONLY Fired");
current.setValue('risk', 4);
} else if (riskvalue < current.risk) {
workflow.info("NewRiskCheck IfRisk PROD/DR Fired");
current.setValue('risk', riskvalue);
}
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Carol2 

 

Yesterday, I replied to same question , how do you are identify a change for non prod or DR? You can use that in risk conditions.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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