if risk assement is LOW then change approval should be triggered to CI Support group
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‎03-03-2023 06:53 AM
I want to make amened in UI action button "request approval" like if we clicks on this button and risk assment is as LOW then it should trigger the approval to CI suuport group approval instead on assigned to of the change request.
I do not know how to can i get the value of risk assment if its low or high .
below is the ui action "request apporval" button's script, could anyone please suggest what changes i needs to make here to achive the ame.
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‎03-03-2023 07:16 AM
This button should only be updating the state, the workflow is waiting for that before triggering the approvals. So the change would be in the workflow to determine the appropriate group to assign to.
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‎03-03-2023 07:44 AM
No Kristen, flow designer is only getting assigned to its when approval is triggered , hence it seems like we need to make changes in UI action only as you can see its sending cab approval to approve which is already written in UI action
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‎03-03-2023 07:53 AM
Reading that, the ui action isn't assigning approvals. The flow (if your changes use flow designer instead of workflow), would contain the actions to create the approvals.