Hi,is there a way to call export data functionality from a processor. I mean can I call something similar to /incident_list.do?CSV inside a processor and return result to the client?processor.redirect is not an option as it deals with the client side...
Hi,I have some Date/Time fields in my incident form. Some notifications are triggering on Incident form and that fields are there in the notification body.System's time zone is in EDT. So in the notification also I am getting the field value as EDT f...
Hi SNC,I am referring to is the "Reset to column defaults" button on the Personalize list form. When I open 'Incidents' list view or ServiceDesk, MyWork for example and I reset the columns to default, I don't get what I have setup as the default colu...
I was able to create a custom report and I can browse to it directly in the URL by entering https://slu.service-now.com/sys_report_template.do?jvar_report_id=myreallylongreportidis there a way I can add a switch or value to the URL to automatically l...
Hi all!Currently "Updated" and "Updated by" fields only reflect when there is a field change.I would like to have any task's (incident, change, catalog task, etc.) "Updated" and "Updated by" fields reflect (1) when a work note or comment was added an...
Hi,In a UI page, I have a jelly mult-line text field control declared like this. <g:ui_multiline_input_field name="dialog_comments" id="dialog_comments" label="Additional comments" value="${jvar_comments_text}" mandatory="true"...
Hi All,I am trying to implement the functionality, "When a user clicks on a image in a UI page, its needs to display a dialog box asking for comments, On providing comments, its needs to invoke certain action." something like call back from GlideDial...
Can we add or create radio buttons in an existing form ?
Since the last patch (Fuji Patch 8), whenever I deploy an application via update set (created via 'Publish') from the upgraded instance to a new one, I am finding my forms have fields and sections from both the application scope and global on the sam...
Hello,How can I populate a reference field via import or transform map? The reference field is caller_id, but the source data contains the caller_id.user_name. Currently, we are able to type in the user_name in that field, and it is able to find ...
Is there a way to create a UI link directly to an incident given only its number, lacking knowledge of its sys_id?I'm developing an integration with Incidents. I have only a single field to work with on my side, because our ticketer interface was not...
I want to create a module under an application that searches the assignment groups for any of the roles that a user has. I am not sure how to do this since a user could have more than one group. Searching records for a specific group, or the sear...
What do I put in my UI action to save my change record and move the state to next lifcycle state?I currently have this
I am trying to pass html text input value to the rest request body. In the wiki, there is a example of rest call but it's body is having static values.What i am trying, is pass javascript variable value to json kay., I tried to use FormData() api to ...
I want to update a already existing user profile using REST Api. The problem is that PATCH request in servicenow API explorer does not give me a field to write the matching query.Could someone let me know how can i match the 'user_name' field in user...
