If two UI policies has same order, then it is random, can't predict which one runs first.

tuitendung
Tera Contributor

‎03-20-2024 04:15 AM

In my PDI (Utah version), I have 2 UI Policy A and B with a same order. And A run first after that B run.
But after upgrade to Washington version, B run first after that A run.

I know that two UI policies has same order, then it is random, can't predict which one runs first.

Is there any KB or Document of ServiceNow mention this about changing version will also change the way it random.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-20-2024 04:17 AM

Hi @tuitendung 

 

Is these on same field?

 

https://www.servicenow.com/community/itsm-forum/error-there-are-multiple-ui-policies-with-the-same-o...

 

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