image in the email template.

ryadavalli
Tera Expert

I have a email template, I am trying to add an image in here. And in the email notification call this mail script. I am doing it by clicking on the insert/edit image. But in the email that is sent out I am getting "<p>Click
Here <img width="26" height="26" title=""
align="baseline" style="align: baseline;" alt=""
src...
" instead of the image.

Any suggestions why?

6 REPLIES 6

Ken83
Mega Guru

Hmm, make sure you are using the advanced editor when you create the email template. I had that problem before but when I switched to the advanced editor, it stopped happening for me. I'm still in Eureka though, you didn't list your instance. Nonetheless, in the advanced editor, I added the image using the insert/edit image and it validated to an actual image. If it's not validating to an image automatically, i'd try modifying the source code.


find_real_file.png


we are in eureka as well. but I don't see the advanced editor option in the email template. How to turn on that ?


If i recall correctly, it should show up under the "Related Links" section. It's been a little while since I turned mine on. If your editor looks like this then you've already turned it on..


find_real_file.png


Yes mine looks like the one you have here. I am including this mail script in the email notification using ${mailto:}But problem still exists