Image is not captured in update set for portal instance

haiderraavi
Tera Contributor

Hi All,

Image(attachment) is not captured in widget instance, when ever i update any field and deploy it on our ST instance it always break and i have export the attachment data again.

find_real_file.png

But it is working for catalog item and i check attachment is also captured in update set for catalog item

How can i make same functionality for my Widget Instance.

Regards,H

 

1 ACCEPTED SOLUTION

Paul Curwen
Giga Sage

Hi haiderraavi,

 

You'll find this article useful:

 

https://serviceportal.io/images-in-update-sets/

 

Regards,

 

Paul

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul

View solution in original post

3 REPLIES 3

Omkar Mone
Mega Sage

Hi 

Please try removing and again attaching the image once.

Image icon which you are looking is custom field, So updating it again will not help

 

Paul Curwen
Giga Sage

Hi haiderraavi,

 

You'll find this article useful:

 

https://serviceportal.io/images-in-update-sets/

 

Regards,

 

Paul

***If Correct/Helpful please take time mark as Correct/Helpful. It is much appreciated.***

Regards

Paul