Images Not Displaying in Email Notification After Migrating Scoped Application to Test Environment

[devendar koduri]

Hi Everyone,

I am currently working on Designing Email Notification within a scoped application in ServiceNow. In the development environment, I created an email notification that includes two images " Yes " and " No" buttons in the email body. Everything worked as expected in dev.
However, after moving the scoped application to the test environment via the application repository, the " Yes " and " No " buttons are functioning correctly, but the images are not displaying.

Please find the attached screen shots for reference.

Can anyone kindly help us on this requirement.

Thanks
Devendar Koduri

[Ankur Bawiskar · Accepted solution]

@devendar koduri 

if you used db_image to upload and use those images, then did you check those images are captured in your update set or not.

if yes then it will work fine.

if not then it will break the images.

So please review your update set.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@devendar koduri 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[devendar koduri]

Hi @Ankur Bawiskar 

It's working. thanks for your help.


Thanks 
Devendar Koduri