Impersonation option not there in PDI !!
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11 hours ago
Hi all,,
In my training instance for course I see impersonation option, in my PDI, i don't see, how to fix this or is there different path to navigate to impersonation in Xanandu?
Thank you,
Zeba
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2 hours ago
Hi @ZebaT ,
You can check follow below step if your impersonation checkbox is selected or not:
Thanks and Regards,
Mohammed Zakir
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2 hours ago
if you have impersonator role then only you can see Impersonate option
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Yrs i forgot about this, i assumed you had Admin role to begin, yes ideally first you need to check if you have role or not as correctly pointed by @Ankur Bawiskar . if not then you can check in UI property.
Thanks and Regards,
Mohammed Zakir
