Import and Export record

[Sachin G K1]

Hi All,

I want to export record from prod to dev, but i dont have write access to that record in prod so export xml is disable in prod.

How can i export this record to dev. I tried Excel but it not capturing all the fields in record and its copying fields which are present in only list view.

Kindly suggest how can i export this record from prod to dev.

Thanks in Advance

[Ravi Chandra_K]

Hello @Sachin G K1 

OOB, Only admins have export xml facility available in Prod. You can take help from Prod admin and get those records xml.

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.

[Sachin G K1]

Hi Ravi,

Thanks for suggestion.

Is there any other method i can use to achieve this on my own without requesting admin

[Ravi Chandra_K]

Only xmls will hold record sys ids.

Unfortunately there is no other way.

If it is long term use case and If you want to allow non admins to have export xml option, that has to be changed from UI macro since that is hard-coded.

refer:

https://www.servicenow.com/community/developer-forum/allow-non-admin-users-for-export-xml/m-p/219634...

Please hit the thumb and Mark as correct if it helped!!

Kind Regards,

Ravi Chandra.

[Sachin G K1]

can i go with json import and export