Import CMDB CI relationships

dustin_hux
Kilo Contributor

I am currently populating a very simple CMDB and for this step, I am dealing with Applications and their Application Servers.   I have imported all of the applications and all of the severs into their respective tables in my ServiceNow instance, but I was wonering if there was a way now to import the desired relationships into my instance just like i did with the CI's.   I have an excel sheet already filled with all of the correct information that looks like this:

   

App Service (Parent)App Server (Child)
ApplicationApp Server

All i need to do is be able to do a mass import to add a relationship to pre-existing apps and app servers to tie the two together.   Is this possible in ServiceNow?

Thanks for the help.

12 REPLIES 12

Deepa Srivastav
Kilo Sage

Below link will be helpful for you to import data.



I want to import data to new table   by excel file


Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


Thanks,
Deepa


HARSHIT7
Kilo Expert

Will you please send me example of Excel spreadsheet that you prepared for CI - to CI - Relationships.

Ashish55
Tera Contributor

Hi Chuck,

Is this possible to build service map using import set. If we have all data available for servers and databases relationship with services.