Import CSV file data from MID Server using remote file importer

[Narsi]

Hi,

I have uploaded the "Remote File Importer" update set.

https://developer.servicenow.com/connect.do#!/share/contents/2271821_remote_file_importer_import_fil...

Mid Server Path: E:\admin\Servicenow\agent\  it is a network location  

File Path to import E:\admin\Servicenow\agent\import\test.csv

I can not see anything that happened when executed, I mean not importing anything.

Any ideas to work out this

Thanks,

Narsi

[Ankur Bawiskar]

Hi,

please check mid server logs by grabbing the logs

you might find some issue there

Regards
Ankur

[Narsi]

Hi @Ankur Bawiskar  

This is log:

08/17/20 16:07:34 (452) Thread-4 WARNING *** WARNING *** Configuration file not found, using defaults: E:\admin\Servicenow\agent\config.xml
08/17/20 16:07:38 (502) Thread-4 Setting basic authentication with user mid_server
08/17/20 16:07:39 (018) Thread-4 Successfully connected to instance:
08/17/20 16:07:39 (018) Thread-4 Install name: Demo Server
08/17/20 16:07:39 (018) Thread-4 Instance name: microlise
08/17/20 16:07:39 (018) Thread-4 Node: b045e50eefdbd2fe7908a090984fc4cd
08/17/20 16:07:39 (018) Thread-4 Build date: 06-05-2020_2026
08/17/20 16:07:39 (018) Thread-4 Build tag: glide-newyork-06-26-2019__patch9-05-27-2020
08/17/20 16:07:39 (018) Thread-4 Instance ID: eb355568dba93ac06578f22ebf9619eb
08/17/20 16:07:39 (018) Thread-4 System ID: app129017.ams7.service-now.com:microlise015
08/17/20 16:07:39 (018) Thread-4 Instance IP: 10.221.129.17
08/17/20 16:07:39 (018) Thread-4 MID buildstamp: newyork-06-26-2019__patch9-05-27-2020_06-05-2020_2026
08/17/20 16:07:39 (299) Thread-4 SOAP basic authentication is enabled
08/17/20 16:07:39 (299) Thread-4 SOAP strict security is enabled
08/17/20 16:07:39 (299) Thread-4 User mid_server has all necessary roles
08/17/20 16:07:39 (393) Thread-4 DEBUG: Event: StartupTestResultEvent

[Narsi]

above logs from this:

[Narsi]

@Ankur Bawiskar ,

It seems there is no issue today. Because there are no logs with today's date.