Import CSV with BOM

miyu
Tera Guru

‎12-12-2022 08:05 PM

Hello, I am looking for a CSV import with BOM.
Last year, I imported a CSV with a UTF-8 BOM into ServiceNow and it was garbled.
At that time, I understood from reading the following knowledge that ServiceNow does not support BOM.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827242
However, yesterday I imported a CSV with a UTF-8 BOM and it imported successfully without garbled characters.
Is this now supported with the upgrade to SanDiego?

 

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Tony Chatfield1
Kilo Patron

‎12-12-2022 09:03 PM

 

Hi, I just tested this in an OOB Tokyo PDI and I don't see any change in behavior with the Byte Order Mark being added to the first column name as it was previously IE 'test' when it should read 'test'

Are you sure your test file was formatted as BOM? Did the file create a new import table or was it used to update an existing table?

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