Import millions of records through data source
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‎03-07-2025 12:25 PM - edited ‎03-07-2025 12:39 PM
I have to import more than 1 million records into the table from excel attachment using data source. Is it possible? or if not then what I have to do to make it possible in lesser time period.
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‎03-07-2025 03:07 PM
What you would need to check is the file size and compare it to properties in (Import section):
System Properties > Import Export
In order to do not run into issues, ServiceNow recommends to split larger files into smaller ones
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852523
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‎03-11-2025 07:27 AM
Hi @saba tanveer,
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‎03-11-2025 08:36 AM
you can import it in chunks in non-business hours to minimize the impact.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader