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08-14-2023 10:03 AM - edited 08-15-2023 04:50 AM
Hello, folks.
I was wondering if there was anyone else who has experienced this issue. And if so, how did you resolve it.
I'm working in Integration Hub and created my import. Usually I just run the import as a one-off. This time I have to schedule it. But the problem is that after I configure the SCHEDULE portion of the import and click SAVE, the pop-up that has the configuration for the schedule disappears but the schedule that I created isn't listed. It's as if, I never created it. And I have no idea what's going on. We're using the Tokyo version of ServiceNow.
If anyone has any guidance for me, let me know please.
Thank you,
B.
Solved! Go to Solution.
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08-15-2023 05:09 AM
After some digging on where to find these import schedules, I found them in the SCHEDULED JOBS table. It seems that even though ServiceNow won't display the schedules in the Integration Hub import that I created, the entries WERE in the SCHEDULED JOBS table. And because I tried to create a SINGLE schedule ten times (it seems) all ten were in the table. And all 10 executed this morning.
So, I guess ServiceNow has a bug in it.
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08-15-2023 05:09 AM
After some digging on where to find these import schedules, I found them in the SCHEDULED JOBS table. It seems that even though ServiceNow won't display the schedules in the Integration Hub import that I created, the entries WERE in the SCHEDULED JOBS table. And because I tried to create a SINGLE schedule ten times (it seems) all ten were in the table. And all 10 executed this morning.
So, I guess ServiceNow has a bug in it.
