Import set row transform ignored by onBefore script

jleyco
Mega Contributor

Hello!

Does anyone have any idea what could cause an import set row to ignore an onBefore script in the transform map?

Please see below screenshot. For the same record (but different row # in each night's import set), it is sometimes gets ignored by the onBefore script

find_real_file.png

8 REPLIES 8

rob_pastore
ServiceNow Employee
ServiceNow Employee

That message is not saying that the onBefore script was ignored, it's saying that the row was ignored because of the onBefore script.



I'm assuming the script is doing some validation and under certain conditions you have set:



ignore = true;



Rows 1 and 5 met this condition.


Teena Singh
ServiceNow Employee
ServiceNow Employee

Jessica,


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Teena Singh
Customer Experience: UX Strategy and Customer Insights
teena.singh@servicenow.com


ServiceNow


Screen Shot 2017-01-19 at 8.55.52 AM.png


jleyco
Mega Contributor

Thanks for the guidance, all. Turns out the root cause was another import that had conflicting data. So the users' records were kept getting inactivated and activated.


Renat Akhmedov
Tera Contributor

Here is a correct KB article, 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832040


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Cheers!