I have 50000, records in cloud resource [cmdb_ci_cmp_resource] table.There are multiple records with duplicate Object ID [object_id], I have to remove all the duplicates and keep one record for each Object ID i.e. the latest created one. I want to kn...
Hi All, I have a requirement only opened by should able to see the Req and RITM not other even requested for should not able to see the request for particular catalog item. I tried restricted via ACL and Query BR but still requested for and other ITI...
I thought this would have been an easy task.Our Problem Manager would like us to modify the OOB UI Action "Start Work".Currently, when you click this button, the state changes to "Work in Progress", closes, and redirects the user to the Parent Ticke...
Hi Team , i am unable to access the script - background . its getting error like Not authorized . someone help me on this what i need to follow steps .i have captured error via debugg . 08:18:31.763 Global TIME = 0:00:00.000 PATH = ui/scripts.backgr...
Hi, So I know there are numerous solution available so please refrain from quoting another post or pasting links. I have a requirement where I have to make sure that only PDF and JPG files are attached on the 'Add Attachment' in my catalog item. It ...
Hi, I have a flow that sends an email when someone writes a comment in a work order task. I am sending template message with the number of the WOT. When I reply to that email, the text gets sent to the activity of the WOT.Here is where the problem st...
Hi Community,Why is the "Unload Dashboard" option available in the form header when dashboard updates are already captured in update sets?
Hi, Whenever a user tries to create a Response task (sn_si_task) in the SIR Workspace the following info message appearsI've tried creating a RCA record with the following details but it still persists.I've also tried creating RCAs records for sn_si...
Hi Team , if any one implemeneted three strike rule close autiomation on incident module . can any one please help me .
I am working on the flow designer that triggers the Staff change LCE from the Workday payload received. The payload includes New Manager ID and Old Manager ID(both are string inputs to the flow).There is a lookup record for the New Manager ID and the...
Hello,I want to create a subflow in Flow designer where I need to create a Json based on subflow inputs or result of previous action and pass this Json as input to next action. Is using Script Editor or Script Input field to build this Json ok or sho...
Hi, In playbook we have a questionnarie activity that is of radio choice type, so how to add choices for that
We have setup integration between O365 and Servicenow, in which we are integrating Policy with Share Drive. We have done the complete setup, installed plugins (Multi-Provider Document Services Framework) & (Microsoft OneDrive Spoke for Document Servi...
We are facing an issue on the xyz table where, due to an unexpected glitch, the number counter was reset to an older value. This went unnoticed for some time, and during this period 50+ records were created with duplicate numbers.We are looking for g...
Hi Community,Having an UI Action in workspace & on click of that UI Action ,an UI Page should gets open. There I need to validate the sys id of the current record but I'm struggling with it. UI Action:-I'm passing sys id of record in url & trying to ...
