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return false is still allowing form submission

I have a CI with a question that, when answer is 'No' the form should fail at submission with an alert or error message (I have tried both). Does anyone see why it is submitting even though I have 'return false'? function onSubmit() {    // Replace '...

Kirsten2 by • Tera Contributor
  • 320 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to remove chat icon from ESC portal?

Hi Experts, How to remove chat icon on esc portal, I made 'ESC Chat' active false on 'sp_agent_chat_config_list'  but it is still appearing on esc portal.  I don't see that on ' Page designer ' generally we find  in bottom of the page.   

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Uzmine1 by • Giga Contributor
  • 3071 Views
  • 4 replies
  • 1 helpfuls

Assessment Instance ATF

I am creating ATF of Demand Lifecycle, after validating the screening, have to impersonate 'assigned to' of Assessment Instance record and complete the Assessment, I am able to complete the step till opening the assessment form, I tried with navigate...

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skhatri3 by • Tera Contributor
  • 433 Views
  • 2 replies
  • 0 helpfuls

Service Operation Workspace Chat error

Agents are reporting that they getting errors in Chat in Service Operation workspace. The error message is "An item in your inbox was assigned to another agent, so no action is needed." coming before the timer is becoming 0 seconds.Can I get where th...

Gayathry by • Tera Contributor
  • 2080 Views
  • 6 replies
  • 0 helpfuls

Getting an error null value is getting passed

There is a Ui button on a ootb table sn_shop_purchase_requisition where there is a Ui button and a code is written here. I want to perform the same thing in background script but I am getting an error this is the script include code OOTB:var UpdatePu...

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