Hi Team, In HR case creation, native view page link when user bookmarks this below link and tries to create a new HR Case, when must show alert and redirect to workspace link. Native link:https://********.service-now.com/now/nav/ui/classic/params/tar...
Hi,Is there any way to add field under this Tab without cloning the widget?the page id is: csm_ticket&table=sn_customerservice_case
Hi,Im trying to impersonate a user with sn_customerservice_agent role and when i go to CSM Workspace Lists i see this:
Hi,in CSM Module, what is the name of property that closes 'Cases' automatically when they are in 'Resolve' State after number of days
https://github.com/ServiceNow/PySNC/blob/main/docs/user/authentication.rst from pysnc import ServiceNowClientfrom pysnc.auth import ServiceNowPasswordGrantFlowclient_id = 'xxxxxxxxxxxxxxxx' # oauth_entity.client_idsecret = 'xxxxxxxxxxxxxxxx' # oauth_...
Hi everyone I'm working in risk workspace, after submitting the smart assessment I'm getting the success message as below, i want to change content of it by adding an image and text, but I'm not able to find that modal popup. below sharing the screen...
Hello together,this post describes the way how to validate the start and end date. https://www.servicenow.com/community/developer-articles/two-quick-steps-to-achieve-end-date-after-start-date-validation/tac-p/2809061I tried this for change_task table...
Hello everyone,I was fortunate enough to participate in the recent events: Hacktoberfest, Community Week, and the #BuildWithBuildAgent Challenge. I'm very excited about the recognition! I wanted to check with the long-time community members and team ...
Hello Team,I am new to Service Mapping and Discovery and currently working on a Service Mapping POC.Discovery and the MID Server are already in place. Apart from this, I would like guidance on what information and prerequisites I should ask from the ...
I have implemented a Search application and Search Source for the portal page and I am able to see the results as admin, when I impersonate the end user I am unable to view the search results. It is going blank. Any Suggestions?
Is it possible to display Record Producer variables in the CSM Case Workspace using the Variables Formatter? We are creating Cases via a Record Producer and would like to know if the Variables Formatter is supported in CSM Configurable Workspace to d...
I'm trying to configure a Datastream action within flow designer.However, when I test run the Datastream, I get an "Internal Server Error", and in the node logging I receive the following error message: Invalid query detected, stack trace below [Un...
var gr = new GlideRecord('kb_knowledge');gr.addQuery('workflow_state', 'draft');gr.query();while (gr.next()) { gr.deleteRecord();}
Hello all. Is there a way to link Change Requests to the associated Project? I'd like to be able to track the Change Requests related to a project, within the project. So that after a project is closed, we know which change requests were implemented ...
Hi everyone, I’ve created a Business Rule in ServiceNow that is supposed to prevent users from modifying resource assignment records if they aren’t part of a validation hierarchy of the resource (I have a reference field u_validator on each user, th...
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