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Andrewg945
Tera Contributor

‎05-13-2025 04:25 AM

I cannot even get past the first lab in the simulator.  Is there a book or guide to help? 

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Dr Atul G- LNG
Tera Patron

‎05-13-2025 06:31 AM

Hi @Andrewg945 

I'm sure you have the eBook that can help you clear the KABs. It seems like this might be an instance issue, and possibly the KABs weren't verified on time. Take a deep breath and relax—you can try again by following the steps and checking.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
In response to Andrewg945

‎05-13-2025 09:44 AM

Hi @Andrewg945 

Don't be sad; it's all part of the learning process. When you register for the CSA exam, you receive the eBook. That's what I know."

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************