In class field show only backend name

[Vaibhav Ramteke]

Hello Team,
On change_request in class field lookup it show only backend name my issue is i want dislapy there only display name, the ref is CMDB class info.

plz suggest solutions

[Nilesh Pol]

@Vaibhav Ramteke Check the Reference Qualifier and Attributes. Add a reference autocomplete attribute to display labels,

for example: 

ref_ac_columns=label

ref_ac_display_value=true

[Vaibhav Ramteke]

on class field 

[Nilesh Pol]

@Vaibhav Ramteke Open the class field dictionary record on change_request.

[Tanushree Maiti]

Hi @Vaibhav Ramteke 

Option 1 : Refer:https://www.servicenow.com/community/developer-forum/reference-specification/m-p/3018395

Option 2: https://www.servicenow.com/community/developer-forum/display-name-of-referenced-field-not-being-disp...

Option3:  

• Type sys_db_object.LIST into the application navigator to see all table records. Find the CMDB Class Info (cmdb_class_info) table.
• Scroll down to the Columns related list
• Look for the field that holds the clean label/display name (such as Label or a custom friendly name column)
• Change the Display Property:
• Open that column's dictionary record.
• Check the Display checkbox (display=true).
• Save the record.
• Ensure that the backend Name or Class field has its Display checkbox unchecked, as ServiceNow only allows one display field per table

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855105