In Flow Designer - Catalog Item name is showing twice in the 'Get Catalog Variables Action' step

SAS21
Tera Guru

In Flow Designer -  Catalog Item name is showing twice in the 'Get Catalog Variables Action' step like below

 

Under Actions -  Get Catalog Variables from Digital Services Access request from Digital Services Access Request 

 

catalog Item name - Digital Services Access request 

 

name is proper in the Catalog Item record.

 

How to rename it /fix this ? 

 

 

1 ACCEPTED SOLUTION

Refresh the flow once and try adding the same step again in the flow.

 

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6 REPLIES 6

Tanushree Maiti
Kilo Patron

Can you try the same in incognito window/private browser , if same thing is coming, share the screen shot.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

It is showing the same even in  incognito mode. does system cache helps? 

SCO
Tera Expert

Check if you have 2 different catalog items with the same name, inactivate the one which is not required so it doesn't show up in the list.

no there is only one catalog item existing.