in knowledge article insert button not able to see on the form

[sinu2]

Hi

I am admin but when i open knowledge article i could not able to see "insert" button. How to enable it?

Thanks

[Dr Atul G- LNG]

Hi @sinu2 

Enable this property, but please note that it’s a global change—once enabled, the 'Insert' button will be available for all users.

[Dr Atul G- LNG]

Hi @sinu2 

Did you check this property?

[sinu2]

could you please send me the exACT system proprty name. i did not find with the name contains insert.

[Dr Atul G- LNG]

Sorry missed your reply. Make this property true.

https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_properties.do%3Fsys_id%3Dae706e530a96001a00120cb31709c1d6%26sysparm_record_target%3Dsys_properties%26sysparm_record_row%3D2%26sysparm_record_rows%3D2%26sysparm_record_list%3DnameSTARTSWITHglide.ui.ad%255EORDERBYname