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in knowledge article insert button not able to see on the form

sinu2
Tera Expert

‎07-21-2025 02:57 AM

Hi

 

I am admin but when i open knowledge article i could not able to see "insert" button. How to enable it?

 

Thanks

 

 

 

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13 REPLIES 13

sinu2
Tera Expert
In response to SumanthDosapati

‎07-21-2025 04:55 AM

only on kb

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SumanthDosapati
Mega Sage
Mega Sage
In response to sinu2

‎07-21-2025 05:14 AM

@sinu2 

Compare the UI Actions in prod and Non prod.

Probably an UI action is updated or deleted.

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

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sinu2
Tera Expert
In response to SumanthDosapati

‎07-21-2025 06:47 AM

there is no UI action on kb_knowledge table..  but how it is appearing on non prod instances?

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SumanthDosapati
Mega Sage
Mega Sage
In response to sinu2

‎07-25-2025 07:44 AM

can be on parent table also

0 Helpfuls