In Now Mobile, count of records is not showing correctly

dp11
Tera Guru

‎11-02-2022 01:54 PM

Hi,

 

In Now Mobile, I have implemented a list screen for Watched Items to display task records where user is in the watchlist of an Incident or RITM. I have created 2 separate screen segments/tabs under Watched Item, one for displaying Incidents and the other for RITMs. The total count of records displayed in the Watched Work only shows the number of Incidents and ignores the RITM count. If there are no incidents then it shows 0 although there are some RITMs where the user is in the watchlist. Any idea why this is happening and how to fix this?

 

dp11_0-1667422395152.png

 

Thanks,

Deb

 

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Vijayalakshmi P
Kilo Sage

‎05-05-2023 11:17 AM

Hi, Did you get a fix for this?

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