In PDI service catalog created not visible in employee center

ServiceNow Use6
Tera Guru

Hi,

 

I created a service catalog on my PDI but it is not visible in ESC. Kindly help.

 

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2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Did you check if the catalog is properly mapped to the topics or in the portal?

 

https://www.youtube.com/watch?v=gfHwOqIOUoc

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

ServiceNow Use6
Tera Guru

Hi @Dr Atul G- LNG,

That worked perfectly, alternatively we can do. I removed what is said in the video and tried this.

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View solution in original post

5 REPLIES 5

Harish Bainsla
Kilo Patron
Kilo Patron

Hi @ServiceNow Use6  check below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122620

if it helps you mark helpful and accept solution 

ServiceNow Use6
Tera Guru

Hi @Harish Bainsla,

 

Still no luck.

 

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Regards

Suman P.

Dr Atul G- LNG
Tera Patron
Tera Patron

Did you check if the catalog is properly mapped to the topics or in the portal?

 

https://www.youtube.com/watch?v=gfHwOqIOUoc

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

ServiceNow Use6
Tera Guru

Hi @Dr Atul G- LNG,

That worked perfectly, alternatively we can do. I removed what is said in the video and tried this.

9.jpg