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02-04-2024 03:54 AM
I have two reference type field A and B.
The B field depends on the A selected.
This dependency set in the platform form works perfectly.
but when I use record producer, how do I set the dependency.
Solved! Go to Solution.
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02-04-2024 07:51 AM
Hi @jieLian123
https://concurrency.com/blog/servicenow-dependent-variables-on-record-producer-in-service-catalog/
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-04-2024 05:38 AM
in your record producer variable B you need to use advanced ref qualifier.
logic to filter will be the same but the way how it will be done might be somewhat different
what did you try so far and what didn't work?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2024 07:51 AM
Hi @jieLian123
https://concurrency.com/blog/servicenow-dependent-variables-on-record-producer-in-service-catalog/
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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