in record producer, how to set field dependency

jieLian123
Tera Expert

I have two reference type field A and B.

The B field depends on the A selected.

This dependency set in the platform form works perfectly.

but when I use record producer, how do I set the dependency.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @jieLian123 

 

https://concurrency.com/blog/servicenow-dependent-variables-on-record-producer-in-service-catalog/

 

 

https://www.servicenow.com/community/itsm-forum/record-producer-field-dependent-on-another/m-p/73549...

https://www.servicenow.com/community/now-platform-forum/dependent-fields-in-record-producer/m-p/1161...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@jieLian123 

in your record producer variable B you need to use advanced ref qualifier.

logic to filter will be the same but the way how it will be done might be somewhat different

what did you try so far and what didn't work?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @jieLian123 

 

https://concurrency.com/blog/servicenow-dependent-variables-on-record-producer-in-service-catalog/

 

 

https://www.servicenow.com/community/itsm-forum/record-producer-field-dependent-on-another/m-p/73549...

https://www.servicenow.com/community/now-platform-forum/dependent-fields-in-record-producer/m-p/1161...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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