Just go the archive rules (type that in the left nav) and search for the rule that you want to modify.
The example below shows we are archiving incidents older than 6 months.
It is a matter of modifying the condition to go further in time.
Just go the archive rules (type that in the left nav) and search for the rule that you want to modify.
The example below shows we are archiving incidents older than 6 months.
It is a matter of modifying the condition to go further in time.