In Servicnow how to move data from Dev to test to prod

Basha4
Tera Expert

Hi, 

In ServiceNow how to move data from Dev to test to prod

For this one, can we use an Update set or anything

Please provide information for this one with an example

 

Regards

Basha

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Thanks.

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12 REPLIES 12

OlaN
Giga Sage
Giga Sage

Hi,

There are a couple of different ways possible.

Working with update sets is one of them.

Another is working in a scoped application.

Yet another method is to export a single record as XML, and then import that record in the next instance.

 

Please provide more information on what data it is that you want to move between instances, got get more detailed help.

Hi,

Below are some scenarios, Please tell me about these scenarios 

this will help me 

1. Develop and implement 90 Catalogs in Dev, UAT, and Prod environments - for this one which one is used 

2. We can develop any application, to move this application from Dev, UAT, and Prod environments -  for this one which one is used 

3. We can develop any application, moved from one instance to another instance  -  for this one which one is used 

If in case you can know more about this one, Please share it with me

 

Thank You 

Basha 

Swapnil Shirsik
Giga Guru

Hi Basha, If the data is captured in an update set then i would do the dollowing way-

Dev - Go to local update sets, mark the update set complete and export it to xml.

test-go to retrieved update sets, at the bottom, click import xml and import the update set that is just downloaded and preview it, commit it.

 

2nd way- if the data is not captured in update set.. example table entries or variables.. then open that specific record, export xml in dev and go to test, open any table list example incident.list, right click header and import xml and import these records.

 

Please mark the answer as Correct based on the impact.