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07-21-2025 04:58 AM
In the Email field on catalog form reference to sys_user table would like to see email not name after selection , this field is not in related to request for or such
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07-21-2025 05:48 AM
Hi @darshan-pra ,
3rd one looks something like this where users can search using the emails along with names and it will show name and emails
if not
why not stick with a plain email field?
or better create a new field which shows up the selected users email
if you don't want an additional field just create Email field and valid if a valid user exist with the email
what's your business requirement
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-21-2025 05:56 AM
when you select the option it will display name not email ,the requirement is email field which should able to search and retrieve users email also after the selection email should be visible not name .
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07-21-2025 06:22 AM
since your user only wants to see then do this
1) create another text variable and use Auto populate feature to set the email based on Another variable which refers to sys_user
Auto-populate a variable based on a reference type variable (Utah)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-21-2025 05:48 AM
Hi @darshan-pra ,
3rd one looks something like this where users can search using the emails along with names and it will show name and emails
if not
why not stick with a plain email field?
or better create a new field which shows up the selected users email
if you don't want an additional field just create Email field and valid if a valid user exist with the email
what's your business requirement
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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07-21-2025 05:56 AM
when you select the option it will display name not email ,the requirement is email field which should able to search and retrieve users email also after the selection email should be visible not name .
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07-21-2025 06:22 AM
since your user only wants to see then do this
1) create another text variable and use Auto populate feature to set the email based on Another variable which refers to sys_user
Auto-populate a variable based on a reference type variable (Utah)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader