In the Email field on catalog form reference to sys_user table would like to see email not name

darshan-pra
Tera Expert

In the Email field on catalog form reference to sys_user table would like to see email not name after selection , this field is not in related to request for or such 

 

darshanpra_0-1753099059608.png

 

3 ACCEPTED SOLUTIONS

Hi @darshan-pra ,

 

3rd one looks something like this where users can search using the emails along with names and it will show name and emails

ChaitanyaILCR_0-1753101973669.png

 

if not 

 

why not stick with a plain email field?

or better create a new field which shows up the selected users email

 

if you don't want an additional field just create Email field and valid if a valid user exist with the email

 

 

what's your business requirement 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

View solution in original post

when you select the option it will display name not email ,the requirement is  email field which should able to search and retrieve users email also after the selection email should be visible not name .  

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@darshan-pra 

since your user only wants to see then do this

1) create another text variable and use Auto populate feature to set the email based on Another variable which refers to sys_user

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Hi @darshan-pra ,

 

3rd one looks something like this where users can search using the emails along with names and it will show name and emails

ChaitanyaILCR_0-1753101973669.png

 

if not 

 

why not stick with a plain email field?

or better create a new field which shows up the selected users email

 

if you don't want an additional field just create Email field and valid if a valid user exist with the email

 

 

what's your business requirement 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

when you select the option it will display name not email ,the requirement is  email field which should able to search and retrieve users email also after the selection email should be visible not name .  

Ankur Bawiskar
Tera Patron
Tera Patron

@darshan-pra 

since your user only wants to see then do this

1) create another text variable and use Auto populate feature to set the email based on Another variable which refers to sys_user

Auto-populate a variable based on a reference type variable (Utah) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader