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09-09-2015 11:36 AM
In the Report's module, when creating a report on the Task[task] table, in the Available fields selection List following the fields that exist on the Task table are additional fields in "Red" available for selection on the report. There are over 300 of these fields viewable in the Field selection list. I noticed this "feature" following an Implementation Partner's install of a single module. I have not found a filter condition that result in data in the fields. Knowing the module that was implemented I concentrated my review on fields that appear to support the new module but results were the same. No data in these fields however, because of the number of fields is question I have not tested them all. I suspect that because they are "Red" that they are fields in Tables that are not extended from the Task table but are Referenced from the Task table. Since they do not appear to have a purpose, in an effort to try to keep the Reporting module uncluttered and easy for an ITIL user to use I would like to remove them from the Available selection list. Does anyone know why they are there and how I can get rid of them?
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09-09-2015 12:04 PM
Hey Paula,
The good news is that this is a system property, and not a plugin. That means you can turn it off cleanly.
I would only caution you to find out why it was turned on in the first place. By turning this off I would not want to accidentally undermine an already deployed feature.
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09-09-2015 12:04 PM
Hey Paula,
The good news is that this is a system property, and not a plugin. That means you can turn it off cleanly.
I would only caution you to find out why it was turned on in the first place. By turning this off I would not want to accidentally undermine an already deployed feature.
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09-09-2015 12:11 PM
Awesome. Thanks!
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09-09-2015 12:12 PM
By the way ...
If you're reporting on the Incident table you shouldn't see those red fields unless you've built a table that extends off of Incident. This will only really come into play if you report on Task or some other table that commonly holds extensions (like CMDB).