In which scope we need to create Record producer and HR service while implementing lifecycle events
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3 weeks ago
Hi All,
I'm implementing a new lifecycle event in HRSD for that I need to create one Record producer and HR service.
Now I have this doubt in which scope we need to create them?
Lifecycle Events in Human Resources: Life Cycle Events(obvious)
Record producer and HR service in Human resources:core OR Human resources: Life cycle events?
In which scope I need to create, Please clarify.
Currently I have created Record Producer and HR service in Human resources:core application and I'm facing some issues in user criteria, Is it because of scope?
Thank you.
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3 weeks ago
Hi Dileep,
Best practice would be to use the HR Service Portal scope for the record producers.
Please refer this links, see if it helps you:
https://www.servicenow.com/community/hrsd-blog/how-to-trigger-a-lifecycle-event/ba-p/2278721
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3 weeks ago
Hi @Tanushree Maiti , Thanks for your reply.
I do no see HR service portal scope in my instance and The article you have provided is good but its nowhere mentioning about the scopes.
I need more clarification on Application scopes please.
Thank you
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3 weeks ago
Please refer this links, see if it helps you:

