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Custom Channel does not show in Now Assistant

luanantun
Tera Contributor

‎01-30-2026 04:13 AM

luanantun_0-1769775007666.png

i have an issue that i've made a application which has a custom Provider Channel and i want to use it in a llm assistant, pq i can't find a way to make it apear in the selection

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1 REPLY 1

Matthew_13
Mega Sage

‎02-06-2026 08:02 AM

Hi My Friend,

A custom Provider Channel won’t appear in the LLM Assistant selector from what I have seen just as it was created but your on track.

It only shows up if all of these are true:

  • Channel is Active

  • Linked to a valid GenAI Provider

  • Supports chat/completions capability

  • Exposed outside app scope (cross-scope accessible)

  • Registered in GenAI Provider Capabilities

I have seen If any of those are missing, it will not appaer in the dropdown.

Most common cause I have seeen: the channel exists, but it isn’t registered/enabled for assistant use in the GenAI provider framework.

 

@luanantun - If help answer, please mark Accepted Solution and Thumbs Up.

MJG
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