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Inactivate the attachment icon once the change is inactive

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DeIvory Gordon
Tera Guru

‎05-30-2025 07:58 AM

Hello,

 

I have to Create a UI policy to hide the attachment icon on change requests if user is not CMO and state is Not New.  Here is what I have done, but I am not sure what to do from here.  Can you explain in simple terms?  Thanks!

DeIvoryGordon_0-1748617109787.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-30-2025 08:01 AM

Hi @DeIvory Gordon 

 

Something similar:

 

https://www.servicenow.com/community/developer-forum/to-restrict-attachment-on-incident-from-once-st...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-30-2025 08:01 AM

Hi @DeIvory Gordon 

 

Something similar:

 

https://www.servicenow.com/community/developer-forum/to-restrict-attachment-on-incident-from-once-st...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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