Inactive Integration session timeout settings

[Abhishek Sharm1]

Hi All,

I need to validate the Inactive Integration session timeout settings. What property is used to handle this session? as per the ServiceNow, The recommendation value of that property should not be greater than 1 . 

If anyone can shed some light on this it would be greatly appreciated

[Anand Kumar P]

Hi @Abhishek Sharm1 ,

1. From the System Property [sys_properties] list, open the glide.integrations.active.session.life_span property.
2. In the Value field, enter the number of minutes before integration sessions time out regardless of user activity.
   The value should be greater than the value of glide.integration.session_timeout for inactive integration session timeout. By default, the inactive session timeout for integrations one minute.

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/integrate/concept/managin...

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[Ravi Chandra_K]

Hello @Abhishek Sharm1 

The correct property is glide.integration.session_timeout

default, the inactive session timeout for integrations one minute.

Please refer below doc:

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/integrate/concept/managin...

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra