Developer

How to Hide the Out-of-the-Box Save Button in the Source-to-Pay Workspace Based on State?

We are investigating whether it is possible to hide the standard Save button (OOTB Save button) in the Source-to-Pay workspace based on the record’s status. The requirements we wish to implement are as follows. Table: sn_slm_caseCondition: Status = W...

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Advanced reference qualifier not working in ServiceNow Workspace

Advanced Reference qualifier not working in ServiceNow workspace. As same functionality working as expected in Classical UI. I tried with the attribute "ref_qual_elements" but it's not working in workspace Thank in advanceShrikant

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Concurrent Sessions - Exploring System Properties You Didn't Know Existed

If you find this content helpful please upvote, thank you. Imagine I own a library. I have shelves full of books, and of course, I want people to borrow them. That's the whole point of having a library. So, I give every member a library card. Now ima...

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COE Security Policies

While creating a hr case we will choose a hr service right? can we hide that hr service using coe security policy?

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record producer field mapping

In my Record Producer, there are variables called as request type and request subtype. I have created them manually, when I am saving the record, those fields are not getting mapped to the request and request sub type field in backend table.However ...

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Direct User Role assignment to happen in background

Is there an option to move direct user role assignment (sys_user_has_role) to happen in background, similar to how it works when a user or a role is added/removed from a group when "glide.ui.schedule_slushbucket_save_for_group_roles" is set to "true...

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New ATF Support for Configurable Workspaces in the ServiceNow Zurich Release

New ATF Support for Configurable Workspaces: Your Test Coverage Just Got a Lot Better As developers on the ServiceNow platform, we know that building amazing user experiences often means leveraging the power of Configurable Workspaces. But for t...

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Multi-provider SSO with system properties.

In my work, we setup our instance to use SAML SSO in the multi-provider SSO with our company's IDP. Do we still need to enter values in these system properties:glide.authenticate.sso.saml2.idp_authnrequest_urlglide.authenticate.sso.saml2.idpOur SAML...

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upload pdf from servicenow to Third party application

I'm having trouble sending an attachment. Despite setting the attachment format to multipart/form-data, I still can't get it to work. Could you please briefly guide me on this? Content-Type: multipart/form-data; boundary=test--testContent-Disposition...

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To data pills are wrong/duplicated when I apply template

In Agent Workspace for HR Case Management I have an Email Client Template with two recipient email addresses. When I click on Apply Template, I get two To data pills on the email, as expected, but they appear to be from just one of those two address...

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[How To] ATF Server Side Script Step for Change Risk Assessment

After trying another article post and having major problem. I asked a question on the community which eventually got to support case. I decided to put my resolution here and how I configured the test step. First thing I did was setup input values for...

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Automated Test Framework
Scripting and Coding

Attachment variable on flow

Hello teamI have a catalog item related to inventory management. The catalog item includes an attachment variable where users are required to upload a picture of the PC.The catalog item creates a record in a custom table that contains an Image column...

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Servicenow Oauth token API giving 401 access denied

I use this API <instance_name>.service-now.com/oauth_token.do with grant_type as refresh_token.This API is used in order to refresh the access_token every time it expires. I was of the opinion that if this API results in 401 Unauthorized access with ...

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Automating Update Set scan for Instance Scan

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Instance Scan is one of the most recent additions of new applications within ServiceNow. A powerful application with which you can interrogate your instance,...

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Where is the Legal External Storage Core flow?

In the documentation for 'Workflows in Legal Service Delivery' it mentions "The Legal External Storage Core flow for storing documents in external storage systems is installed with Legal Request Management" but I do not have this flow in Process Aut...

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