Inactive Script still working

lakshmi_p
Kilo Explorer

‎12-16-2014 05:06 AM

Hi All,

I had a Business Rule active in GLOBAL domain,I deactivated this script in global domain itself but it is still running.

I checked for the copy of same script in BR, client scripts, script include but there is no same script active.

Regards,

Lakshmi Patel

0 Helpfuls
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3 REPLIES 3

Kalaiarasan Pus
Giga Sage

‎12-16-2014 05:10 AM

Some more info could help you better, to get the answer you need


0 Helpfuls

Anurag Tripathi
Mega Patron
Mega Patron

‎12-16-2014 05:11 AM

Hi Lakshmi,



Do you have the same BR in your local domain?


And when you say you have you have deactivated it in the global domain, do you have your domain as global in your user profile?


-Anurag
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harikrish_v
Mega Guru

‎12-16-2014 05:15 AM

You can try clearing cache for your instance once and see. Just make sure that if its your prod instance, do it after business hrs. To clear the cache, just add cache.do along with the instance url like this


https://myinstance.service-now.com/cache.do



Let me know if this worked.