Inbound action script help for stripping only computer name

[RudhraKAM]

Hello I need to create an Incident when an Email from xyz is being sent to servicenow , but email might have some computer names which I need to only get those names and set it in Description of Incident , 

Below is the email which we will get and we only want computer names under Problematic BCA clients . 

Thanks in advance 

[hvrdhn88]

@RudhraKAM  You can build regex here and use match() to retrieve the computer name data. 

Doc link for further details.

String.prototype.match() 

Thanks

Harsh

[pratyusha11]

(function() {
    // 1. Specify the Sys ID of the record producer you want to update
    var recordProducerSysId = 'YOUR_RECORD_PRODUCER_SYS_ID'; 
    
    // 2. Specify your target timestamp (Format: YYYY-MM-DD HH:MM:SS in UTC)
    var newCreatedTimestamp = '2025-07-09 08:44:00'; 

    var grProducer = new GlideRecord('std_change_record_producer');
    if (grProducer.get(recordProducerSysId)) {
        
        // Disable automatic updating of system fields (sys_updated_by, sys_updated_on, sys_created_on, etc.)
        grProducer.autoSysFields(false); 
        
        // Set the new creation timestamp
        grProducer.setValue('sys_created_on', newCreatedTimestamp);
        
        // Execute the update
        var success = grProducer.update();
        
        if (success) {
            gs.print('>>> [SUCCESS] Updated sys_created_on to ' + newCreatedTimestamp + ' for Record Producer: ' + grProducer.getDisplayValue());
        } else {
            gs.print('>>> [ERROR] Failed to update the record producer.');
        }
    } else {
        gs.print('>>> [ERROR] Record Producer with Sys ID ' + recordProducerSysId + ' could not be found.');
    }
})();

[ChrisBurks]

What's the HTML structure behind the email and aside from the count of computer names that might appear is the structure consistent?

[pratyusha11]

function onLoad() {

setTimeout(function() {

var parentValue = g_form.getValue('task_number');

if (parentValue) {

var ga = new GlideAjax('GetChangeInfo');

ga.addParam('sysparm_name', 'getChangeDetails');

ga.addParam('sysparm_change_id', parentValue);

ga.getXMLAnswer(function(response) {

if (response) {

var obj = JSON.parse(response);

if (obj.is_chg) {

if (obj.short_description) {

g_form.setValue('short_description', obj.short_description);

}

if (obj.cmdb_ci) {

g_form.setValue('cmdb_ci', obj.cmdb_ci);

}

}

}

});

}

}, 10);

}

[RudhraKAM]

(function executeRule(current, previous) {
// 1. Define the property name
var propertyName = 'wf.change.success.score.icon.visibility';

// 2. Get the comma-separated list of roles from the property
var requiredRoles = gs.getProperty(propertyName);

// 3. Set the default visibility to false
g_scratchpad.showButton = 'false';

// 4. Check if the property has a value (roles specified)
if (requiredRoles) {
// 5. Check if the current user has ANY of the required roles
// gs.hasRole() can take a comma-separated string of roles.
if (gs.hasRole(requiredRoles)) {
g_scratchpad.showButton = 'true';
}
}

})(current, previous);