Inbound actions

[kali]

Hi All,

I am creating a inbound actions and i need to update  a reference field using scripting part of inbound actions. I am using to current. Fieldname = 'sys id of the value'; It is throwing an error cannot assign a null value. Kindly help me on this.

Thanks in advance

[Rajesh Chopade1]

Hi @kali 

If possible, provide your script here.

Also check copied sys_id is correct.

One more suggestion - use system properties instead of direct sys_id in your codes.

THANK YOU

rajesh chopade

[kali]

Hi @Rajesh Chopade1 ,

var emailid= email.from;

var match = emailid.split('@')[1].split('.')[0];

if(match == "gmail"){

    current.subcategory='32c383f61bab86506a74fd18cc4bcb40';

}

[Rajesh Chopade1]

Hi @kali 

Could you try this once, this should work:

var emailid = email.from;

if (emailid) {
    var parts = emailid.split('@');
    
    if (parts.length > 1) {
        var domainParts = parts[1].split('.');
        
        if (domainParts.length > 0) {
            var match = domainParts[0];
            
            if (match === "gmail") {
                current.subcategory = '32c383f61bab86506a74fd18cc4bcb40';
            }
        }
    }
}

THANK YOU

rajesh chopade

[ShubhamGarg]

Hello @kali 

Have you tried setting value using setDisplayValue() ?

Kindly mark this as Accepted Solution/Helpful if it helps.

Regards

Shubham