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02-21-2024 01:18 AM
There is no pre-configured email accounts in my PDI.
I am not receiving any emails to my developer instance
please guide me with this issue
Thanks
Solved! Go to Solution.
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02-21-2024 01:25 AM
Hi @Akshay Jugran ,
Please note that sending and receiving emails in PDIs was disabled back in 2022: https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/
You can set up the email Account in PDI with Gmail server but that will bring your email in PDI and which I not recommended. The workaround if you would still like to do this can be located here: https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-21-2024 01:26 AM
Emails incoming and outgoing are restricted in PDI due to security constraint.
You can configure it via this article but I will not recommend as it will show all your personal email in PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-21-2024 01:22 AM
Hi check below link
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02-21-2024 01:25 AM
Hi @Akshay Jugran ,
Please note that sending and receiving emails in PDIs was disabled back in 2022: https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/
You can set up the email Account in PDI with Gmail server but that will bring your email in PDI and which I not recommended. The workaround if you would still like to do this can be located here: https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
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02-21-2024 01:26 AM
Emails incoming and outgoing are restricted in PDI due to security constraint.
You can configure it via this article but I will not recommend as it will show all your personal email in PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************