Inbound REST through ECC Queue

[Swathi P]

Hi All,

We have requirement like the data which is coming to Servicenow should come through ECC QUEUE. Is it possible as i am not much aware of ECC Queue. Please help

[dravvyramlochun]

As far as i know The External Communication Channel (ECC) Queue displays input and output messages from and to MID Servers.

The ECC Queue is the normal connection point between an instance and other systems that integrate with it, most commonly a MID Server. Messages are classified as Input (from a MID Server to the instance) or Output (from the instance to a MID server).

The following image is an example of a record in the ECC queue. This record shows that a WMI classifier probe was instructed to run and has been processed.

Thanks,
Dravvy

Please Hit Helpful or Correct depending on the impact of the response

[Swathi P]

Hi Thanks for reply.

My question is how can we use ecc queue to retrieve the data from third party system to ServiceNow . Please suggest.