Inbound SOAP call using HTTP instead of HTTPS

Tonet2
Kilo Contributor

‎09-11-2024 07:44 AM

 

The client is unable to connect using HTTPS and wants to connect to ServiceNow via HTTP. However, when attempting to do so, they receive a 500 Internal Server Error. Is it possible to send an inbound SOAP request to ServiceNow over HTTP instead of HTTPS?

 

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Mani A
Tera Guru

‎09-12-2024 01:29 AM - edited ‎09-12-2024 08:50 AM

Due to security policies, ServiceNow does not support inbound SOAP requests over HTTP. The recommended approach is to ensure that the client can support HTTPS. If HTTPS is not feasible in the client environment, consider using a proxy or API gateway that can bridge the HTTP connection to ServiceNow securely. Ensuring secure communication aligns with best practices and regulatory compliance for handling sensitive data.

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Mark Manders
Mega Patron
In response to Mani A

‎09-12-2024 03:34 AM

Did you try any of this, or do you just copy paste chatgpt answers?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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