Hi All,
We are facing an issue in ServiceNow HR Agent Workspace where the Inbox option is not visible below the List button in the left navigation menu.
As an HR Agent user, I am unable to access the Inbox from the workspace.
We would like to understand:
- Is there any specific role required to make the Inbox option visible in HR Agent Workspace?
- Are there any plugins or system properties that need to be activated?
- Is any additional configuration required in UI Builder to display the Inbox option below the List button?
- Could this issue be related to workspace configuration or user permissions?
Has anyone faced a similar issue? If so, could you please share the steps to resolve it?
Any suggestions or guidance would be greatly appreciated.
Thanks in advance!
